The world of work continues to evolve. More companies now accept that it takes more than traditional means of communication to close business deals. Hence, the rise of remote meetings. Looking for an ...

A call center is a centralized department designed to handle phone calls from current and potential customers. Call centers can be inbound call centers and/or outbound call centers and be located ...

A RingCentral sales advisor will contact you within 24 hours Customer service is fundamental to business success. Today, customer service has gone digital. This means that business owners need to stay ...

If you’re in the market for a Google Voice alternative for your small business, you’ve come to the right place. As you probably know, Google Voice is a virtual telephony service available free for ...

A RingCentral sales advisor will contact you within 24 hours In the digital age, customer service is proving more important than ever and virtual call centers are playing a starring role for many ...

A RingCentral sales advisor will contact you within 24 hours As more and more businesses start to support remote working, it's no surprise that many have adapted to messaging and chat apps to ...

Keep existing fax numbers or set up toll-free, local, or vanity numbers. Set up and start sending in minutes. Use your app as an online fax machine. Send, receive, and manage secure and confidential ...

“Startup” is often treated as a catch-all buzzword among businesses. But despite popular belief, the term isn’t just reserved for scrappy tech companies in Silicon Valley. So, what constitutes a ...

Capitalized terms used but not defined in this DPA have the same meanings as set out in the Agreement. 2.1 This DPA will apply to the extent that RingCentral processes Customer Personal Data on behalf ...

The level of support and overall experience your call center provides to customers is vital. It’s essential to maintaining a good relationship with them and keeping a positive reputation amongst your ...

We learn empathy at a young age. Through everyday observations and interactions, we continuously grow to recognize and understand the thoughts and feelings of others. It’s inherent in all of us to ...

Gain phone dialing efficiency with the peace of mind that your customers will be connected with a live agent, every time, with a smart power dialer ...